Privacy Policy
Last updated: 14 November 2026
Corné Interiors is responsible for the information it processes through this website and in responding to enquiries. This policy explains what happens when you visit or contact us. You can browse the website without allowing optional analytics.
Information we handle
If you contact us by email, telephone or WhatsApp, we receive the details and message you choose to share. This website has no account or enquiry database. Our hosting provider may process basic technical information, such as IP addresses and request details, to deliver and protect the site. If you allow analytics, Microsoft Clarity may collect usage and device information, clicks, scrolling and page interactions, including information used for heatmaps and session recordings. This data can be pseudonymous; we do not call it fully anonymous.
Why we use information
We use enquiry information to respond, discuss requested work and provide services. Technical information supports website delivery, reliability and security. Optional analytics helps us understand how the site is used and improve it. Under South Africa’s Protection of Personal Information Act (POPIA), these activities may rely on different lawful grounds, including processing needed to respond to your request or provide a service. Optional analytics relies on your voluntary consent.
Optional website analytics
Microsoft Clarity is our only visitor analytics service. It is not loaded until you select “Allow analytics”. If you decline or make no choice, no optional visitor tracking takes place. Allowing analytics permits Clarity to use analytics storage; advertising storage remains denied. Clarity may use cookies such as _clck and _clsk to recognise sessions. We also count clicks on contact links and external lookbooks, where present, as actions of interest. These events do not include your contact details or message.
Use the Privacy Settings control in the footer to change your choice at any time. Withdrawing consent stops future tracking on this site and clears Clarity cookies through its consent API. It cannot automatically erase information already sent to Microsoft. Declining does not limit website access. Read Microsoft’s Clarity data collection documentation for more detail.
Cookies and local storage
We store only your analytics choice in your browser’s local storage, under a versioned key. This allows us to remember your decision without a consent database. If storage is unavailable or the saved value is invalid, we treat it as no consent. Clarity cookies are only permitted after you opt in. Ordinary website delivery may involve technical storage by your browser or service providers.
Other services and links
Vercel hosts the website. Sanity provides published content and image delivery. Microsoft Clarity receives optional analytics only after consent. If you choose a WhatsApp, email or telephone link, that service handles the communication you initiate. If a Heyzine or Canva lookbook is linked from the site, opening it takes you to that provider. Those external services have their own privacy practices; merely browsing this site does not mean you have opened them.
Processing outside South Africa
Vercel, Sanity, Microsoft and communication or lookbook providers operate internationally, so information may be processed outside South Africa. We do not claim that all data stays in South Africa. The specific processing locations and safeguards for each provider must be checked against the active account settings and provider agreements. POPIA section 72 sets conditions for transfers outside South Africa.
Retention and security
We keep enquiries for as long as needed to respond, provide requested services, meet applicable obligations or resolve a dispute, then review them for deletion. Provider retention periods depend on their settings and policies and must be checked by the business owner. We use HTTPS, restricted administrative access and limited service integrations as safeguards. No online service can guarantee absolute security.
Your choices and rights
Under POPIA, you may request access to personal information held about you, ask for inaccurate information to be corrected, request deletion where applicable, object to certain processing, or withdraw consent. Contact us to make a request; we may need to verify your identity and consider applicable legal limits. You may also complain to the South African Information Regulator.
Contact and policy changes
For privacy questions or requests, email hello@corneinteriors.co.za. We may update this policy as our practices change. If the purpose or scope of optional tracking changes materially, we will ask for consent again rather than reuse an earlier choice.